Using Cloud Services to Afford the Latest Technologies.
Many Businesses are struggling with the move forward to Cloud Technology, for some it is the understanding of what the cloud is, how the cloud will help their business or the cost to migrate to cloud services. Let VoIP Asheville guide you, starting with cloud servers are actually physical servers located remotely. Our primary servers are located in an enterprise level data house with connect speeds above 3 Gigabits per second. These fast secure connections with blazing speeds allow businesses to connect and communicate anywhere with 3cx apps for iphone, android and windows. Advanced call center features like call queues, call recording and comprehensive reporting are now cost effective and available to every business owner. VoIP Asheville also offers SD WAN “always on” connections for your mission critical programs. Securely and quickly access these programs without having to maintain private servers and employee IT staffs.
So how can the average business afford these latest technologies? Look at your current phone bills, ATT, Spectrum Business or Morris Broadband. Whether you are on an antiquated analog system, or a hybrid solution, your current phone costs on these bills goes away and can be used to pay your $1 buyout lease. With a standard installation at $135 a month, most business find they are saving money while implementing technology.
Were you sold a Communication system that just made your head spin with all the advanced features and reporting? Only to find out shortly after installation just how much everything was going to cost? The skyrocketing fees of advanced licensing, user costs, and additional feature support and custom integration costs that may not have been made clear or even mentioned?
Paying for features you don’t know how to use or is one of the most common ways businesses waste money. 3cx comes with hundreds of features standard and unlimited users or extensions. VoIP Asheville will explain these features and customize a solution for you. Looking for Advanced features like Call Queues or Call Recording these and many more are available as an annual upgrade with a clear cost.
After the initial setup, your 3CX phone system can provide dozens of reports, let VoIP Asheville help you customize these into useful information. Curious about peak call volume hours, or missed opportunities, we can help get a scheduled report highlighting this information and more.
Adding new employees, or just changing roles for existing users, 3CX has a visual interface an
d drop down menus, to simplify these tasks in a user friendly web page. Don’t worry VoIP Asheville’s advanced certified engineers are here when you need us, when you are too busy to make the changes or forgot how? We will gladly take your call for a fast resolution with little to no frustration.
Our complete installation packages available for sole proprietors as well as multi-location enterprises, VoIP Asheville is here to simplify the complicated and build communities by improving communications for less than you currently spend. Visit our website at VoIP Asheville.com
VoIP Asheville wants to say “Thank You!” to Edgewood Chiropractic and wellness center, Asheville Holistic Chiropractor. Like many others, Edgewood Chiropractic and wellness center has trusting us with their networking and communications needs. VoIP Asheville is looking forward to growing our partnerships.
Find out what VoIP Asheville can do for your business, visit our website VoIP Asheville.com or give us a call at 828 209-8647.Supporting our community by providing exceptional service, flexibility and custom solutions for less than you are currently paying for antiquated systems.
Now that 2020 is coming to a close, has your business made it’s New Year’s Resolution? What is top on your list is in 2021?
Are you looking to Reduce Monthly Costs? Does your business need to Rebuild it’s Network Infrastructure for future growth? Are you looking to Incorporate the Latest Technologies, with an onsite support and training team just a phone call away?
Perhaps this year you want to Be More Responsive to Clients whether in the office or working remotely. VoIP Asheville can help you achieve these and many more goals, while increasing profits and creating reliable and flexible communication systems. Most importantly helping you Build long Lasting Partnerships with locally owned businesses.
We are excited about 2021, how about you. Visit our website at www.VoI PAsheville.com
Hoping to have a serious discussion, speaking to businesses of all sizes and vertical markets, I will truthfully say I have met with some owners and after serious discussions and discovery a realistic transition was not possible. Usually due to contractual obligations on current systems. However timelines were set to re-evaluate. The other obstacle is poor or inconsistent internet, this is usually a misnomer, as most analog services comes from the company that provides internet. Sometimes router configurations or software program settings (One drive syncing during peak business hours comes to mind) cause inconsistent connections and a fear of VoIP communications. Managing expectations is key to understanding VoIP, The beauty of these systems is the versatility of them and ability to have redundant failovers when issues occur. (Let’s be honest every system fails at some point, The Pentagon was hacked, Amazon Shopping failed to process payments and so on.) So the key is to minimize these occurrences and provide quick and seamless solutions to them before they happen.
So here are a few of my educated conclusions:
Google Voice is free, no VoIP Asheville cannot compete with free, but it has limitations just like all free services and apps. Perhaps this works for your business, great when you grow and start finding these limitations problematic let’s talk, I will be here. Analog lines are expensive and getting more expensive, if you have 2 or more analog lines it might be cheaper to go to VoIP.
Basic internet of 2MB or less can create problems for VoIP but in all honesty with some minor router changes Qos and traffic shaping these hurdles can be overcome if the desire or need is there. You will not be able to host a 25 person video conference call but can you do that now? Manage costs and expectations is the key. Like everything in life you don’t trust the salesman do buy the product.
Internet always failing, first key is to figure out why. There could be an internal issues that is easy to resolve, there might be an external issue that needs to be address by the provider either way VoIP allows for fail overs that mean you never miss a call and are always able to return calls.
The last and hardest obstacle to VoIP is the objection that they had VoIP years ago and it was horrible, so they switched back. Anyone old enough to remember Microsoft Vista can have this same complaint but they probably still have and use a computer. VoIP needs to be installed and customized to your environment, “Magic Jack” was technically VoIP but I don’t think it worked for anyone other than the commercial. Have a demo setup onsite, in your environment with the equipment you are going to use. Are there limits in a demo, sure but then can be addressed then and a realistic plan can be established to solve these limitations.
So send me your comments, what did I miss. Perhaps you have VoIP with nagging and ongoing issues, if so let me know maybe there is a solution.
