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WebRTC Click to call

With the click-to-call feature offered by 3CX Phone System 12.5, website visitors can make a free voice or video call directly to a business through the internet browser, without the need to download any additional software. When a visitor clicks on the embedded call button, a VoIP call is initiated via 3CX Phone System directly to the business. With 3CX’s click-to-call function, businesses can also elevate a call to offer screen sharing so customers can be shown new products or offered assistance, thereby providing a personalised customer service experience.

3CX on IOS

This video takes you through all the features available in the 3CX Client for iOS, from transferring calls, to checking presence and using the chat functionality.

3cx on Android

This video takes you through all the features available in the 3CX Client for Android, from transferring calls, to checking presence and using the chat functy.

Creating a Confrence Call

In this video I show you how to create a conference in 3cx Version 15. 3CX Version 15 Conference uses the 3CX Web Client. Creating the 3cx conference bridge is easy

3CX Webmeeting Made Easy

Hold face to face meetings at the click of the button! How? By using 3CX WebMeeting which is WebRTC based and eliminates the use of clients. 3CX WebMeeting, is an easy-to-use web conferencing solution, that transforms the way you communicate and collaborate within your company and with customers.

The Basics of the 3CX Webclient

3CX web client’s core functionality. What are the benefits to using the web client as well as some key features.
– Accessing the web client
– Telephony functionality
– Status and switchboard views
– Chat

3CX Voicemail Basics

This module will explain how to configure your voicemail greetings according to your status as well as some more advanced voicemail settings. In more detail:

7.1 Notifications
7.2 Greetings
7.3 Transcription
7.4 Quota
7.5 Security
7.6 Backups

Using Dial Codes with 3CX Phone System

Using Dial Codes in 3CX Phone System to Transfer directly to Voice Mail, log in and out of Queues or Pick up Calls.

Integrating Chat features into your Website

In this video, Product Manager Nick Borg, takes us through the new chat features added to 3CX , incorporate

Steps to integrate 3CX with Salesforce.

In this short video we take you through the steps required to integrate 3CX with Salesforce. CRM integration with 3CX enables you to launch calls with a single click directly from your applications, as well as linking incoming calls to customer records within your CRM package. This kind of functionality is a great time saver, and allows you to continue to focus on work, rather than simple administration.

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