Wherever possible, your 3CX should be locked down. Some areas to consider are:

  • Start by implementing VoIP security during the design stage
  • Ensure a suitable firewall is in place and configured correctly. Read more on our firewall config guide
  • Implement OAuth flows for best practice security
  • Choose strong and unique passwords for IP phones, admin interface and web clients
  • Segregate voice and data networks where possible and reduce exposure to non-trusted networks
  • Make use of an intrusion detection system
  • Monitor network usage
  • Harden the OS and keep it up to date
  • Keep your phone firmware up to date
  • Use the 3CX Global Blacklist